Terms of Use

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Timber Fans is the distributor of handcrafted ceiling fans.

INTELLECTUAL PROPERTY

This website is owned and operated by Timber Fans. The design, images, and content of this website is owned by Timber Fans and/or its partners and is protected by Intellectual Property Law. No part of this website may be copied or used for any commercial purpose or on any other website without prior expressed permission.

Copyright © 2021 www.timberfans.com

All rights reserved.

ACCEPTANCE OF TERMS AND CONDITIONS

The Terms and Conditions as detailed on this website define how Timber Fans trades with visitors to this site and by using this site visitors acknowledge that they have read and agreed to these terms. By continuing to use this website it is implied that the Terms and Conditions have been accepted.

Amendments to Terms and Conditions:

These Terms and Conditions may be amended from time to time and these amendments will be effective from the time of appearing on this website – users need to check for changes regularly, as continued use of this website means that the amendments have been accepted and visitors are therefore bound by them.

CREDIT CARD SECURITY

Credit Card/Debit Card transactions are processed through YOCO using Secure Socket Layer (SSL) encryption. Credit Card/Debit Card details are only exposed to YOCO in order to process the payment transaction and these details remain on YOCO who are a PCI-Compliant Company. In certain instances, hashed credit card information is made available to the online website in order to record that a payment has been received;

While every effort has been made to secure Credit Card/Debit Card payment processing Timber Fans cannot be held accountable for the security of the devices used by the user to process the payment transaction.

ARBITRATION

Any disputes arising from agreements made on this website that require legal arbitration, the user of this site consents that such arbitration shall take place in Cape Town and such legal action shall be governed by the laws of the Republic of South Africa, irrespective of whether the user accessed the website from within or outside of South Africa.

TRANSACTION CURRENCY AND ADDRESSES

Deliveries can be made within South Africa, and payments for purchases can be made in South African Rand (ZAR).

FEEDBACK

It is our intention to keep all our website users and customers satisfied. If you have any feedback that you would like to share with us – be it good or bad – please let us know by submitting the feedback via our contact page.

ONLINE REGISTRATION

All users making a purchase on this site, are required to Register Online on the website. This registration process requires users to enter their personal details and on completion, you will be able to log in using your email address and the password you selected during the registration process. You are advised to keep your password secure. Every time you access the website after registration you will be required to enter your email address and password. You can amend your personal details on the website under “My Account“.

Note: Timber Fans cannot be held liable for damages or losses suffered as a result of misuse of a user’s password.

PAYMENT
  • Payment for products purchased on the Timber Fans Online Store can be made with any MasterCard or Visa – Credit Card/Debit Card.
  • Note: Credit Card/Debit Card payments are reflected in our system immediately and the goods will be dispatched within the shipping times stated.
  • Credit Card/Debit Card – details provided for payment purposes, are totally secure.

For Further information please refer to our Privacy Policy.